Frequently Asked Questions
Everything you need to know about high-performance mining hardware.
What payment methods do you accept for mining hardware?
We accept major credit cards, bank wire transfers, and a variety of cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), and USDT to facilitate fast and secure global transactions.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. All units are shipped with insurance and tracking via DHL, FedEx, or UPS to ensure your equipment arrives safely.
Do the miners come with a manufacturer warranty?
Yes, all new miners come with a standard 180-day or 365-day manufacturer warranty depending on the brand (Bitmain, Goldshell, or Whatsminer). Refurbished units carry a 30-day One Shot Miner guarantee.
What is your return policy for electronics?
Due to the volatile nature of the cryptocurrency market and the high performance of the hardware, all sales are final. However, we offer full technical support and facilitate warranty repairs for defective units.
Are customs duties and taxes included in the price?
Listed prices do not include import duties, taxes, or VAT. Customers are responsible for any local customs fees required by their country's regulations upon arrival.
Do you offer technical support for setup?
Absolutely. Every purchase includes access to our technical support team and detailed setup guides to help you configure your miner, connect to a pool, and optimize your hash rate.